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This examine sought to know whether or not, and to what diploma, a corporation’s adoption of applied sciences and
processes that allow versatile IT service supply are correlated to IT and enterprise advantages. Conversely, the examine
investigates if organizations that lag by way of versatile IT enablement usually tend to battle.

ESG carried out a double-blind, on-line survey of two,000 IT resolution makers educated a couple of broad vary of
IT setting traits at their organizations, together with knowledge heart infrastructure.

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